1. INTRODUCTION AND DEFINITIONS

1.1 Starlife Technologies, Inc. ("Starlife", "we", "us", "our"), a company registered in Delaware, United States under company number 5313831 with registered office at 131 Continental Dr, Suite 305, Newark, 19713, Delaware, United States operates as a facilitator of blood testing services.

1.2 These Terms and Conditions ("Terms") govern your use of Starlife's services ("Services"), which primarily involve the facilitation of blood draws and testing through our partner healthcare providers.

1.3 In these Terms, "you" and "your" refer to the individual or entity accessing or using our Services.

1.4 By using our Services, you agree to these Terms. If you do not agree to these Terms, please do not use our Services.

1.5 Definitions:

"Partner Provider" means any third-party healthcare provider, nurse, phlebotomist, laboratory, or other clinical service provider that Starlife works with to deliver the Services.

"Blood Test Kit" means any equipment, containers, or materials provided for the collection of blood samples.

"Test Results" means the output of laboratory analysis performed on collected blood samples.

2. NATURE OF OUR SERVICES

2.1 Starlife is not a healthcare provider, laboratory, or medical practice. We facilitate access to blood testing services by:

Coordinating blood draw appointments with qualified healthcare professionals

Managing logistics between blood collection and laboratory processing

Providing secure access to test results

Offering information about available testing options

2.2 All blood draws are performed by licensed healthcare professionals from our Partner Providers. Laboratory testing is conducted by accredited third-party laboratories.

2.3 Starlife does not provide medical advice, diagnosis, or treatment. Our Services are not intended to replace consultation with qualified healthcare professionals. Any information provided through our platform is for informational purposes only.

3. USER ELIGIBILITY AND ACCOUNT REGISTRATION

3.1 Our Services are intended for users who are at least 18 years of age.

3.2 To use our Services, you may be required to create an account or provide certain information about yourself or the test recipient. You agree to provide accurate, current, and complete information and to update such information to keep it accurate, current, and complete.

3.3 You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3.4 Our Services are primarily available in the United Kingdom. Availability of specific services may vary by location.

4. SERVICE BOOKING AND APPOINTMENTS

4.1 You may book blood draw appointments through our website, mobile application, messaging services, or customer service representatives.

4.2 When booking an appointment, you agree to:

Provide accurate information about the test recipient

Select a suitable time and location for the blood draw

Comply with any preparation instructions (such as fasting requirements)

Be present at the agreed location at the scheduled time

4.3 Appointments are subject to availability of our Partner Providers. We will make reasonable efforts to accommodate your preferred time and location.

4.4 For workplace or corporate testing, additional terms may apply as specified in a separate agreement.

5. FEES AND PAYMENT

5.1 All prices for our Services are clearly displayed during the booking process.

5.2 Payment must be made in full at the time of booking unless alternative arrangements have been agreed in writing.

5.3 We accept payment via the payment methods specified on our platform.

5.4 Prices are inclusive of all applicable taxes unless otherwise stated.

5.5 We reserve the right to change our prices. Any price changes will not affect bookings already confirmed.

6. CANCELLATION AND RESCHEDULING POLICY

6.1 If you need to cancel or reschedule an appointment, please contact us as soon as possible.

6.2 Cancellation fees may apply according to the following schedule:

Cancellation more than 48 hours before the appointment: No fee

Cancellation between 24-48 hours before the appointment: 50% of the service fee

Cancellation less than 24 hours before the appointment: 100% of the service fee

6.3 Rescheduling fees may apply according to the following schedule:

Rescheduling more than 48 hours before the appointment: No fee

Rescheduling between 24-48 hours before the appointment: 25% of the service fee

Rescheduling less than 24 hours before the appointment: 50% of the service fee

6.4 We reserve the right to cancel or reschedule appointments due to circumstances beyond our control (including, but not limited to, healthcare professional unavailability, severe weather, or public health emergencies). In such cases, we will offer you the option to reschedule at no additional cost or receive a full refund.

7. BLOOD COLLECTION PROCESS

7.1 Blood samples will be collected by qualified healthcare professionals from our Partner Providers.

7.2 The healthcare professional will arrive at the agreed location at the scheduled time. If you are not present within 15 minutes of the scheduled time, the appointment may be cancelled, and cancellation fees may apply.

7.3 For certain tests, specific preparation may be required (such as fasting). You will be informed of any such requirements when booking your appointment.

7.4 You must follow all instructions provided by the healthcare professional during the blood collection process.

7.5 In rare cases where the healthcare professional is unable to successfully collect a blood sample (due to difficult venous access or other factors), we will offer to reschedule the appointment at no additional cost.

8. LABORATORY TESTING AND RESULTS

8.1 After collection, blood samples will be transported to our partner laboratories for testing.

8.2 Test results will typically be available within the timeframe specified during booking. However, this timeframe is an estimate only, and actual processing times may vary.

8.3 Test results will be delivered through secure channels as specified during booking (such as email, secure portal, or messaging service).

8.4 Test results are for informational purposes only and do not constitute medical advice, diagnosis, or treatment recommendations.

8.5 We strongly recommend consulting with a qualified healthcare professional to interpret your test results and determine appropriate next steps.

9. LIMITATIONS OF LIABILITY

9.1 Starlife's liability is expressly limited to the coordination and facilitation of blood testing services.

9.2 We shall not be held liable for:

The actions or omissions of any Partner Provider beyond our reasonable control

The accuracy or interpretation of test results provided by partner laboratories

Any medical advice, diagnosis, or treatment decisions made based on test results

Any consequential, incidental, indirect, or special damages arising from the use of our Services

9.3 Our total liability to you for any losses arising from our Services shall not exceed the amount paid by you for the specific service giving rise to the claim.

9.4 Nothing in these Terms shall limit or exclude our liability for:

Death or personal injury caused by our negligence

Fraud or fraudulent misrepresentation

Any other liability that cannot be excluded or limited by law

10. DATA PROTECTION AND PRIVACY

10.1 We process personal data in accordance with our Privacy Policy, which forms part of these Terms.

10.2 By using our Services, you consent to the collection, processing, and sharing of your personal data as described in our Privacy Policy.

10.3 We implement appropriate technical and organizational measures to protect your personal data.

10.4 We only share your personal data with Partner Providers and other third parties as necessary to provide our Services or as required by law.

11. CHANGES TO THESE TERMS

11.1 We may modify these Terms at any time by posting the revised version on our website or platform.

11.2 Your continued use of our Services after the posting of revised Terms constitutes your acceptance of such revised Terms.

11.3 If we make material changes to these Terms, we will notify you by email or through our platform.

12. TERMINATION

12.1 We reserve the right to suspend or terminate your access to our Services at any time, with or without cause, and with or without notice.

12.2 You may terminate your use of our Services at any time by ceasing to use our platform and cancelling any scheduled appointments (subject to our cancellation policy).

12.3 Upon termination, any provisions of these Terms that by their nature should survive termination shall remain in effect.

13. GOVERNING LAW AND JURISDICTION

13.1 These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of England and Wales.

13.2 The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms.

14. MISCELLANEOUS

14.1 If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

14.2 Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision.

14.3 These Terms constitute the entire agreement between you and Starlife regarding your use of our Services and supersede any prior agreements.

14.4 You may not assign or transfer these Terms or any rights or obligations under these Terms without our prior written consent.

14.5 We may assign or transfer these Terms or any rights or obligations under these Terms without your consent.

B. STARLIFE TECHNOLOGIES PRIVACY POLICY

1. INTRODUCTION

1.1 Starlife Technologies, Inc. ("Starlife", "we", "us", "our"), a company registered in Delaware, United States under company number 5313831 with registered office at 131 Continental Dr, Suite 305, Newark, 19713, Delaware, United States respects your privacy and is committed to protecting your personal data.

1.2 This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our Services.

1.3 We act as a data controller for the personal data we collect from you, and as a data processor for certain personal data we process on behalf of our Partner Providers.

1.4 By using our Services, you consent to the data practices described in this Privacy Policy.

2. DATA PROTECTION PRINCIPLES

2.1 We comply with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2.2 We adhere to the following principles when processing your personal data:

Lawfulness, fairness, and transparency

Purpose limitation

Data minimization

Accuracy

Storage limitation

Integrity and confidentiality

Accountability

3. PERSONAL DATA WE COLLECT

3.1 We collect and process the following categories of personal data:

Identity and Contact Data:

Name

Date of birth

Gender

Email address

Phone number

Postal address

Identification numbers (where required)

Health Data:

Information about medical conditions or symptoms (where relevant to testing)

Fasting status and preparation for tests

Blood test results

Any other health information you provide to us

Service Data:

Appointment details

Service preferences

Payment information

Communications with us

Technical Data:

IP address

Browser type and version

Device information

Location data

Usage data from our websites or applications

3.2 Special categories of personal data:

We process health-related information, which is considered a special category of personal data under data protection laws. We process this data with your explicit consent, to protect your vital interests, for the provision of healthcare or treatment, or where necessary for reasons of public interest in the area of public health.

4. HOW WE COLLECT YOUR PERSONAL DATA

4.1 We collect personal data through various channels:

Direct interactions (when you create an account, book appointments, or communicate with us)

Automated technologies (when you use our website or applications)

Third parties (such as Partner Providers, payment processors, or fraud prevention services)

4.2 You are not obligated to provide personal data to us, but failure to do so may result in our inability to provide certain Services to you.

5. HOW WE USE YOUR PERSONAL DATA

5.1 We use your personal data for the following purposes:

To provide our Services:

Facilitating blood draw appointments

Coordinating with Partner Providers

Processing and delivering test results

Managing payments and billing

Communicating about your appointments or results

To improve our Services:

Analyzing usage patterns and trends

Developing new features and offerings

Enhancing user experience

Troubleshooting technical issues

To comply with legal obligations:

Maintaining records as required by law

Responding to legal requests or court orders

Complying with healthcare regulations

Protecting against fraud or illegal activity

5.2 Lawful bases for processing:

Consent: Where you have given clear consent for us to process your personal data for a specific purpose

Contract: Where processing is necessary for the performance of our contract with you

Legal obligation: Where processing is necessary for compliance with a legal obligation

Legitimate interests: Where processing is necessary for our legitimate interests or those of a third party

Vital interests: Where processing is necessary to protect someone's life

Public task: Where processing is necessary for the performance of a task carried out in the public interest

5.3 For special categories of personal data (such as health data), we rely on:

Explicit consent

Substantial public interest

Provision of healthcare or treatment

Public health

Legal claims or judicial acts

6. DATA SHARING AND TRANSFERS

6.1 We share your personal data with the following categories of recipients:

Partner Providers:

Healthcare professionals who perform blood draws

Laboratories that process blood samples

Medical professionals who review results (where applicable)

Service Providers:

Payment processors (for processing payments)

Cloud service providers (for hosting data)

Communication providers (for sending notifications)

Analytics providers (for analyzing service usage)

Data Processors:

Supabase (for database management)

Railway (for application deployment)

Anthropic (for AI services)

Twilio (for messaging services)

Resend (for email services)

Others:

Legal and regulatory authorities (when required by law)

Professional advisers (such as lawyers, auditors, and insurers)

Potential buyers or investors (in connection with a business transaction)

6.2 International transfers:

We may transfer your personal data to countries outside the UK or European Economic Area (EEA). When we do so, we ensure appropriate safeguards are in place, such as:

Standard contractual clauses approved by the UK Government or European Commission

Binding corporate rules

Adequacy decisions

Other legally approved mechanisms

6.3 We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

7. DATA SECURITY

7.1 We have implemented appropriate technical and organizational measures to protect your personal data, including:

Encryption of sensitive data

Access controls and authentication

Regular security assessments

Staff training on data protection

Physical security controls

7.2 While we take all reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

7.3 We have procedures to deal with suspected personal data breaches and will notify you and any applicable regulator when we are legally required to do so.

8. DATA RETENTION

8.1 We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.

8.2 We apply the following retention periods:

Account information: For as long as you maintain an active account, plus a reasonable period thereafter

Service data: Up to 7 years after your last interaction with us

Health data: In accordance with medical record retention requirements (typically 8-10 years)

Communication records: Up to 3 years after your last communication with us

Technical data: Up to 2 years from collection

8.3 In some circumstances, we may anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

9. YOUR DATA PROTECTION RIGHTS

9.1 Under UK GDPR and other applicable data protection laws, you have the following rights regarding your personal data:

Right to access: You can request copies of your personal data.

Right to rectification: You can request that we correct inaccurate or complete incomplete personal data.

Right to erasure: You can request that we delete or remove personal data where there is no good reason for us to continue processing it.

Right to restrict processing: You can request that we suspend the processing of your personal data.

Right to data portability: You can request the transfer of your personal data to you or to a third party.

Right to object: You can object to processing of your personal data where we are relying on a legitimate interest or for direct marketing.

Rights related to automated decision-making: You can request human intervention for decisions based solely on automated processing.

Right to withdraw consent: You can withdraw consent where we are relying on consent to process your personal data.

9.2 To exercise any of these rights, please contact us using the details provided in Section 12.

9.3 You will not have to pay a fee to access your personal data or to exercise any of your other rights. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. Alternatively, we could refuse to comply with your request in these circumstances.

9.4 We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.

9.5 We try to respond to all legitimate requests within one month. Occasionally, it might take us longer if your request is particularly complex or if you have made a number of requests. In this case, we will notify you and keep you updated.

10. COOKIES AND SIMILAR TECHNOLOGIES

10.1 We use cookies and similar technologies to enhance your experience on our websites and applications.

10.2 A cookie is a small file placed on your device when you visit our website. We use the following types of cookies:

Essential cookies: Necessary for the website to function properly

Analytical/performance cookies: Allow us to recognize and count visitors and analyze website usage

Functionality cookies: Remember choices you make and provide enhanced features

Targeting cookies: Record your visit to our website, the pages you visit, and the links you follow

10.3 You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.

11. CHANGES TO THIS PRIVACY POLICY

11.1 We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

11.2 We will notify you of any material changes by posting the new Privacy Policy on our website or through other appropriate communication channels.

11.3 We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data.

12. CONTACT INFORMATION

12.1 If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Data Protection Officer

Star