Airports

Lost passengers have someone to ask.

Bella stands in your terminal, answers passengers' questions in more than 30 languages and leads them to check-in or the right desk.

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The gap

Passengers get lost between the door and the gate.

Passengers arrive in a hurry, and many of them are in an airport they have never seen, in a country whose language they do not speak. Signs help the people who can read them, but a sign cannot answer a second question.

Information desks are few and the staff there are often busy, so passengers stop anyone in a uniform. A real person speaks through Bella, so passengers get an answer in their own language.

How she helps

Answers and directions in the terminal.

01

Greets passengers as they come in

Bella offers help before passengers have to go and look for a desk.

02

Answers in their language

Bella answers questions about check-in desks and ground transport in more than 30 languages.

03

Shows them the way

Bella leads passengers to the right desk or door, and she tells your team when someone needs more help.

In a 14-day pilot at the American Dream mall, one Bella held 2,222 conversations with guests, 53 seconds each on average.

We have not run Bella in an airport yet, and we are looking for a first pilot site.

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Bring Bella to your terminal.

Bella costs $10 to $20 an hour, with no big contract. Tell us about your airport and we'll set up a 14-day pilot.