A greeter in your branch lobby all day.
Bella greets customers as they come into the branch, asks what they need and tells the right banker that they have arrived.
Book a demoBranch staff are busy with the customer in front of them.
Tellers and bankers are at their desks with customers, so a person who walks in stands in the lobby and wonders which line is the right one. A greeter solves this, but few branches can give a person that job all day.
Bella can take the greeter post. A real person speaks through her, so customers can ask their question in plain words and in their own language. She does not handle cash or cards.
Customers find the right desk the first time.
01
Greets customers at the door
Bella welcomes each customer and asks what brought them in today.
02
Shows them where to go
Bella tells customers which line or desk they need, in more than 30 languages, and she can lead them to the waiting area.
03
Tells the banker who is waiting
Bella lets your team know who has arrived and what they came for, so the banker is ready for them.
In a 14-day pilot at the American Dream mall, one Bella held 2,222 conversations with guests, 53 seconds each on average.
We have not run Bella in a bank branch yet, and we are looking for a first pilot site.
Put Bella in your branch lobby.
Bella costs $10 to $20 an hour and you sign no big contract. Tell us about your branch and we'll set up a 14-day pilot.